AR Sub Ledger Period Close Exception Status shows “Unprocessed”
and unable to close the AR Period
Symptoms
AR Credit Memo “Status” Completed and Create Accounting
completed and posted to GL. But “Sub Ledger Period Close Exception’ Report
shows some records in “Unprocessed” status.
Journal
Category
|
Credit Memos
|
Event
Class
|
Credit Memo
|
|||
Event Date
|
Event Type
|
Transaction Number
|
Status
|
Customer Name
|
Customer Number
|
Credit Memo Number
|
07-Oct-16
|
Credit Memo Updated
|
1317801453
|
Unprocessed
|
xxxxxxxxxxxxxxxxx
|
1044
|
1317801453
|
15-Oct-16
|
Credit Memo Updated
|
1317801488
|
Unprocessed
|
xxxxxxxxxxxxxxxxx
|
1042
|
1317801488
|
15-Oct-16
|
Credit Memo Updated
|
1317801489
|
Unprocessed
|
xxxxxxxxxxxxxxxxx
|
1042
|
1317801489
|
Solution
Undo accounting lines and Insert the new accounting lines
against the customer_trx_id
Run below script which will undo account the events of the
CM:
Script 1: undo_account_transaction_ra_event.sql
Undo Parameters:
org_id (Required)
customer_trx_id (Required) : Pass one transaction_id listed in query output
Bug_Number := 38981
gl_date := Enter GL_DATE of an open period>
Script 1: undo_account_transaction_ra_event.sql
Undo Parameters:
org_id (Required)
customer_trx_id (Required) : Pass one transaction_id listed in query output
Bug_Number := 38981
gl_date := Enter GL_DATE of an open period>
The script will undo
account the CM and will sweep the CM to the new gl_date which lies in open
period.
2. Once successfully executed, issue: commit.
3. Now, run below script to create the missing distributions:
Script 2: insert_missing_cm_ra_dist_120.sql
2. Once successfully executed, issue: commit.
3. Now, run below script to create the missing distributions:
Script 2: insert_missing_cm_ra_dist_120.sql
Insert Parameters:
org_id (Required)
gl_start_date (Required)
gl_end_date (Required)
read_only_mode (Required) : Y to List the corruption and N to fix the corruption.
customer_trx_id (Required) : pass trx_id for which you did undo accounting above
Bug_Number := 38981
It will list the receivable_application_id for which the distributions are missing. Please validate it.
4. Once successfully executed, issue: commit.
5. Run Create Accounting to Post the data to GL.
org_id (Required)
gl_start_date (Required)
gl_end_date (Required)
read_only_mode (Required) : Y to List the corruption and N to fix the corruption.
customer_trx_id (Required) : pass trx_id for which you did undo accounting above
Bug_Number := 38981
It will list the receivable_application_id for which the distributions are missing. Please validate it.
4. Once successfully executed, issue: commit.
5. Run Create Accounting to Post the data to GL.